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Cancellation Policy

📌 Cancellation & No-Show Policy At On the Bayou Tutoring Inc., we value your time and commitment to your child’s academic growth. To provide the best experience for all families and maintain consistency in scheduling, we kindly ask that you review and adhere to the following policy: 📆 Cancellations Notice Required: Please provide at least 24 hours’ notice for any session cancellation. How to Cancel: You may cancel via email, phone, or through our booking system. Rescheduling: We’ll do our best to reschedule canceled sessions within the same week, based on availability. Late Cancellations: Sessions canceled with less than 24 hours' notice may be charged 50% of the session fee, unless due to emergency. 🚫 No-Shows A session is considered a no-show if the student is more than 15 minutes late without communication. No-shows will be charged the full session rate and may not be eligible for make-up. 💬 Emergencies & Flexibility We understand that life happens! If a last-minute cancellation is due to illness or emergency, please let us know as soon as possible—we will handle these situations with compassion and flexibility. ✅ Why This Policy Matters Consistent attendance helps your child build academic confidence and progress toward their goals. This policy allows us to honor our time, prepare quality instruction, and serve all families effectively.

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